Never Alone On Hold Services

On hold Illustration
Scriptwriting
Services

– Scripts by our writing staff

 

– Message On Hold

 

– Custom Voicemail

 

– Auto attendant prompts

 

– NAOH can deliver changes for your approval within 24 hrs

 

 

SAMPLE SCRIPTS 

Customer Service Phone
Custom
Voice Mail

– Greet your caller with a professional voice mail message and liven up your voicemail mixed with music.

 

– Email us your script and we will do the rest.

 

– Send us your specific voicemail instructions for loading your phone system.

 

SAMPLE VOICEMAIL

 

 

Contact Us
Auto Attendant
Prompts

– Give needed or often repeated information by self guiding callers to pre-recorded messages using your telephone IVR system.

 

– No more spending countless, hours trying to record announcements to make them sound just right.

 

– No more tying up your lines or wasting valuable employee time especially when a frustrated sounding voice greets your callers

 

SAMPLE IVR

 

 

Call for Help
 
On Hold Message Structure

 

 

-Keep the message brief and to the point, as clients will only be on hold for a short period of time.

 

-Use a friendly and professional tone.

 

-Provide useful information, the who, what, where, when, and how of your business

 

-We can include promotional or marketing messages, but keep them brief and relevant to your caller.

 

-We always test the message to ensure it can be heard clearly and at an appropriate volume for both landlines and cell service.